Why Choose a Certified Rental Building
For all, tenants and consumers alike, choosing a place to live and to call their home is an important decision in their daily lives. For rental-housing consumers selecting a multi-residential apartment building can be a guessing game when it comes to deciding whether or not the apartment building is well-maintained and if the Property Manager managing the building is committed to providing the tenants of the building with good quality service.
Tenants and prospective tenants across Ontario can now have peace of mind and rent with confidence when selecting their home in a building that has met the rigorous requirements of the Certified Rental Building Program. This includes a requirement that each Property Manager and the respective building staff have successfully demonstrated compliance with the program's Standards of Practice. This includes the following:
- Strict Adherence to regular building cleaning schedules
- Effective communications with tenants when building repairs are necessary
- Response to tenant inquiries within two business days
- Human rights responsibilities practiced with tenants & employees
- Properly maintained elevators
- Adherence to provincial fire and building codes
- Well-maintained heating and cooling equipment
- Annual suite inspections
- Continuous education program for staff
- Tenant information stored in compliance with PIPEDA
- Interest on last month's rent paid to tenants
- Provision of emergency contact information to tenants
Look for the Certified Rental Building Program symbol as your quality assurance choice when selecting your apartment home. Ask the Property Manager and their staff of your prospective new apartment home if their buildings have successfully met the rigorous standards of the Certified Rental Building Program.
