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About the Program

The Certified Rental Building Program was developed by the Federation of Rental-Housing Providers of Ontario to provide rental housing consumers with a quality assurance alternative they can count on when selecting their rental apartment home.

It is the only multi-residential apartment building “certification” program in North America, which assures tenants they are choosing a well-run, well-managed building each and every time they select their home in a Certified Rental Building. The program ensures that each successfully certified building practices over 36 established building management and customer service standards. These standards assure prospective tenants that when they choose to live in a Certified Rental Building they are also selecting a Property Manager and staff that care about the quality of their building and the quality of service provided to tenants.

The core focus of the program is to protect tenants from renting in a poorly maintained building or from a property manager that offers an inadequate quality of service to its tenants. Any time a tenant or prospective tenant sees the Certified Rental Building logo at a multi-residential apartment building in Ontario, they know they can count on it for quality assurance and peace of mind once they have selected their apartment home.