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77 Quebec Street
Toronto
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Program’s Code of Conduct
All Participating Property Managers and Property Owners
The Certified Rental Building Program is managed and operated by the Federation of Rental-Housing Providers of Ontario (FRPO). Their mission is to represent and protect the interests of all Multi-Residential Apartment Building stakeholders through the promotion of fair rental-housing practices in Ontario. FRPO members are dedicated to enhancing effective communication between building owners and customers, maintaining the highest standards of building management practices and ensuring effective representation of the industry with the public at large and with the government of Ontario.
The Certified Rental Building Program’s Code of Conduct shall guide the actions of all participants and the daily management of buildings entered into the program.
Participants and their respective buildings entered into the Program shall abide by the bylaws of FRPO and the Terms and Conditions governing the Certified Rental Building Program. They will act in a conscientious way with their customers and a manner worthy of being a member of FRPO and as participant of the Certified Rental Building Program. Copies of the Program’s Code of Conduct and/or the Terms & Conditions are available upon request.
